columbus, ohio, September 7, 2022 /PRNewswire/ — Battleface, a full-stack global company, today announced the launch of its in-house U.S. travel insurance claims business, with a commitment to delivering an exceptional customer experience. Battleface, which previously outsourced billing operations, can now offer both customers and partners a completely transparent, technology-driven journey without going through a third party provider.
To this day, Battleface already managed 24/7 sales, travel and emergency medical assistance services. Processing your own claims is the final piece of the puzzle to complete your direct and partner channel offerings.
Customers increasingly expect automated, real-time processes for travel insurance claims. This includes easy-to-understand communication, immediate updates, and quick resolution to inquiries at the forefront of expectations.
Battleface’s technology brings many benefits to the claims management process, including the ability to submit claims digitally from any device. This is easily supported via APIs across distribution partner platforms, leading to fast payments in the way customers prefer.
Bo Bawara, Head of Operations at Battleface, commented: Serving today’s traveler. This development allows us to better understand data and customer feedback, enhancing the entire customer journey and making it a fast and successful process.”
Battleface is consistently rated “excellent” for its customer service via independent review website Trustpilot. Continuing the principle of going above and beyond for both customers and distribution partners, Battleface will release a series of innovative tech features for the remainder of 2022 to help customers at every point of his journey. will be strengthened.
For more information on Battleface travel insurance, please visit https://www.battleface.com.
Battleface, Inc. is a full-stack global company that makes it easy for customers and partners to select the travel insurance products and services that perfectly fit their needs. Access custom-built embedded products, relevant benefits, and responsive customer service from any device, any time, anywhere. This will improve your insurance experience. Welcome to Battleface.